Frequently Asked Questions

Please read our FAQ before sending us a message.

Are the templates fully editable?

Yes, the templates are fully editable in Microsoft PowerPoint, no need for any additional softwares.

What do I need to edit the template?

You’ll need Microsoft PowerPoint 2007 or later on your PC or Microsoft PowerPoint 2011 or later on your Mac. You will need some sort of “unzipping” software on your computer such as WinZip (which is FREE at winzip.com).

When will I get my files?

After purchase, your files will be available for download immediately. Please note that you’ll need to be logged in to download your files. If downloads do not become available immediately after purchase contact us.

Where can I find my files?

You can find your files from My Account -> Downloads.
A download link is also emailed to you. 

What is your refund policy?

Due to the digital nature of downloadable products, and perpetual loss of creative property once the buyer receives the files, cancellations or exchanges will NOT be given for instant download products.

Exception to this rule is made if you, for example, have purchased the same product twice, then we will gladly refund the dublicate purchase.

We can cancel and refund custom work as long as the design process has not been started.

If you need help using the template, we’ll be happy to help.

What currency are the prices in?

All prices are in USD

What payment methods are accepted?

You can use all major credit cards as well as PayPal. Payments are securely processed by Stripe or PayPal, depending on what method you select. Industry standard encryption is used to ensure that your details never end up in the wrong hands.

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